Consumer Health Data Privacy Policy (Washington, Nevada, Connecticut)

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This policy covers "consumer health data" under the Washington My Health My Data Act (RCW 19.373), Nevada SB 370 (NRS 603A.400 ff.) and the Connecticut Data Privacy Act. It is separate from our Privacy Policy.

What we collect and why

Only what you choose to give us to get the service you ask for: the text or file of a medical bill, explanation of benefits or insurer letter, and the answers you type (state, insurance status, household size and income if you choose). We use it only to produce your bill review, letters and deadlines. We read uploaded files in memory and discard them when the page is made; we do not keep the file or the bill text. If you are signed in and click "Save", we keep only the generated letter and steps until you delete them.

Sources

You. We do not buy or receive health data about you from anyone else.

Who we share it with

No one, unless you choose: (1) if you tick the AI box, the letter or message text is sent to a third-party AI provider (currently Groq or OpenRouter) to reword or match it; (2) if you book a seller, what you send that seller. We have no affiliates that receive it. We never sell consumer health data, never use it for advertising, place no advertising or analytics pixels on these pages, and do not geofence health-care locations.

Your rights

You may confirm whether we hold your consumer health data, see it, delete it (we also tell any processor to delete it), and withdraw consent, by writing to privacy@eliteaiempire.com or using account deletion. We answer within 45 days. If we refuse, reply to appeal; we answer appeals within 45 days and tell you how to contact your state attorney general.

Contact

privacy@eliteaiempire.com, Elite AI Holdings LLC, 2010 El Camino Real #2000, Santa Clara CA 95050